From the production of HY Industries products to materials, from design services to specific prices, here you can get official answers to frequently asked questions.
Questions you might have before your inquiry
Q: Why choose HY Industries？
HY Industries offers a one-stop-shop service that is rare in the market. We can provide a complete service from design to installation for projects in various sectors. Meanwhile, HY has a factory that produces various high-quality and customizable materials. We are committed to bringing satisfactory results to your projects.
Q: Can HY provide customized sizes and configurations of materials?
Of course! We specialize in providing tailor-made solutions. Contact us with your specifications and we will provide you with customized materials to meet your unique needs.
Q: How long do orders usually take?
Delivery times vary depending on the size and complexity of the order. During the project confirmation phase, we will provide you with an estimated schedule.
Q: Can you provide product samples for evaluation before placing an order?
Absolutely! We understand the importance of product evaluation. Contact us for a sample and we will arrange for it to be delivered to your business.
Q: Does HY provide installation services?
We have a team of professional installers who can install and advise you throughout the process. We make sure that our designs are easy and quick to use.
Q: How do I request a quote?
Fill out the inquiry form or contact us directly. Our team will respond promptly with the information you need to move forward with your project.
Product General Questions and Answers
Q: What products do you offer？
HY’s Swage® and Expanded® collections offer a wide range of materials such as architectural gratings, perforated panels, louvers, industrial columns, stair treads, steel grates, and more.
Q: What are the project fields in which your products can be used?
Our products can be used in commercial buildings, building facades, residences, pedestrian bridges, stadiums, transport, offshore projects, and more.
Q: Do your products meet any certification or quality standards?
HY Industry has various test reports from SGS, TUV Rheinland Supplier Assessment Certification and OHSAS18001 International Occupational Safety and Health Management System.
How to contact us
If your question is not answered on this page, you can always contact us by submitting a request or by clicking the blue button at the bottom right of the page.
One of our customer support specialists will respond within a few hours.